- Warranty Coverage: Oneaim Golf provide a warranty that our products will be free from defects in materials and workmanship for a specified period, as indicated on the product packaging or documentation. The warranty period begins from the date of purchase, as evidenced by a valid proof of purchase.
- Warranty Claims: To initiate a warranty claim, you must contact our customer service department within the warranty period and provide the following information:
Our customer service team will guide you through the warranty claim process, which may include returning the product for inspection and evaluation.
- Proof of purchase (receipt, invoice, or order confirmation).
- Detailed description of the defect or issue.
- Product model or serial number (if applicable).
- Warranty Remedies: If a defect is found to be covered by the warranty, we will, at our discretion, either repair or replace the product, or provide a refund. The decision on the appropriate remedy will be based on factors such as the nature of the defect, product availability, and feasibility of repair. If a replacement or repair is not possible, we will provide a refund equal to the purchase price of the product.
- Exclusions and Limitations: The warranty does not cover defects or damages resulting from:
- Normal wear and tear.
- Improper use, installation, or maintenance of the product.
- Accidental damage, misuse, or abuse.
- Unauthorized modifications or repairs.
- Acts of nature or external causes beyond our control.
- Warranty Transferability: The warranty is non-transferable and applies only to the original purchaser of the product.
- Statutory Rights: This warranty is provided in addition to any rights you may have under applicable consumer protection laws in your country. Your statutory rights, including the right to legal remedies, are not affected by this warranty policy.
- Contact Information: For warranty claims, inquiries, or assistance, please contact our customer service department using the provided contact information.
We reserve the right to modify or update this warranty policy at any time without prior notice. Any changes to the policy will be effective from the date of posting on our website or other communication channels.
If you have any questions or concerns regarding our warranty policy, please contact us through the provided contact information.